AI vs Marketing Automation: When to Use Each (and When to Combine Both)
TL;DR: AI and marketing automation solve different problems. AI predicts, scores, and chooses. Automation executes the same steps consistently once a trigger fires. The B2B SaaS answer isn’t pick one or pick both on instinct. It’s the workflow trichotomy: classify every recurring workflow as AI-led, AI-assisted, or human-only, set an evidence bar for each mode, and…
