B2B SaaS NPS Benchmarks (2026): What a Good Score Is
In 2026, B2B SaaS companies average an NPS around 41, while the broader software market median sits closer to 30. Read anything above 30 as good, above 40 as strong, and above 50 as excellent. The honest benchmark still depends on your ARR band, your survey type, and whether you compare to B2B or…
July 23, 2026